Privacy Statement

OROGEL Società Cooperativa Agricola

Registered Office: Via Dismano, 2830 – 47522 Cesena (FC) – Italy | Tel. +39 0547 3771 – Fax +39 0547 377016

Privacy statement about the processing of personal data pursuant to art. 13-14 EU Reg. 2016/679 (Rev.1/2018)

Interested parties: Customer Service - contact and request form

Orogel Società Cooperativa Agricola, a company within the Orogel system, as Data Controller of your personal data, pursuant to and for the effects of EU Reg. 2016/679, hereinafter referred to as 'GDPR', hereby informs you that the above-mentioned regulations provide for the protection of people and other subjects in relation to the processing of personal data. Data processing will be based on the principles of correctness, lawfulness, transparency and will be collected for specific, explicit and legitimate purposes, thus ensuring the protection of your privacy, of fundamental rights and of personal data relating to individuals.

Your personal data will be processed in compliance with the provisions of the aforementioned regulations and the confidentiality obligations provided therein, abiding by the provision of the Italian Data Protection Authority: "Guidelines on promotional activities and fight against spam of 4th July 2013 (Published in the Italian Official Gazette No. 174 of 26th July 2013)".

Purposes and legal basis of data processing

  • In particular, your data will be processed by the office in charge according to "areas of interest" you have selected in order to fulfil your requests. The legal basis of the processing is the fulfilment of contractual obligations to fulfil your requests.
  • Technical and service purposes: the data stored include date, time, IP address, registration of your consents shown by ticking the boxes on the form and clicking on the "SEND" button, with reference to the data processing mentioned in this privacy statement. Such data will be stored for purposes relating to the provision of the privacy statement and the registration of the related consents, even when such information is provided to third parties. The legal basis of the processing is the legitimate interest of the data controller.
  • Portal maintenance operations may involve the temporary processing of your personal data by our appointed technicians, as well. The legal basis of the processing is the legitimate interest of the data controller.
  • Information security and prevention of cybercrime. Management of a possible litigation. The legal basis of the processing is the legitimate interest of the data controller.

The processing of functional data is necessary to manage your requests in the right way and fulfil your requests. Data provision is mandatory to fulfil the aforementioned purposes. The Data Controller also specifies that if a piece of the above-mentioned mandatory information is not communicated or miscommunicated, this may entail that the Data Controller is not able to guarantee the adequate processing of data and, therefore, guarantee to fulfil your requests.

Furthermore, your personal data may be used for the following purposes, with your prior consent:

  1. Subscription to the newsletter in order to receive updates on Orogel products and commercial initiatives by email, text messages, telephone, post, even when generated by automatic systems. The legal basis of the treatment is the consent.
  2. Analysis of your requests, needs, geographical origin (province) through profiling, comparison, and aggregation of your data in order to send you information and promotional communications that are in line with your interests. The legal basis of the treatment is the consent.

Processing mode

Your personal data may be processed as follows:

  1. decisions made through semi-automatic processes;
  2. processing operations entrusted to third parties (if necessary to deliver the services requested);
  3. data collection via computer or web;
  4. data processing by electronic calculators or in hard copy archives;
  5. creation of the profiles of the interested parties (upon consent).

Data are always processed in compliance with the provisions of articles 6, 32 of GDPR and following of the Privacy Code, as well as by implementing technical and organizational security measures.

Data retention period

In compliance with the principles of lawfulness, purpose limitation, and data minimization - as provided for by art. 5 of the GDPR - the retention period of your personal data shall not be longer than the period needed to deliver the services and the marketing purposes pursued by the company, with the prior consent of the user.

Communication - recipients

Your data will be stored in electronic format on the web servers of the data controller, and managed by technical staff, such as system administrators, under the authority of the data processor. Furthermore, after extracting the data, they will be stored at the headquarters of the data controller, both electronically and on paper, if needed. The data may be communicated to other subjects in order to carry out the services needed for the correct management of the relationship and deliver such services. It is guaranteed that the rights of the interested party are protected.

Below is the list of subjects that may receive your data on the basis of the services requested: financial department, sales, quality department, marketing department, technical staff and system administrators.

Furthermore, your personal data may be communicated to third parties with your prior consent, in particular:

if you are interested in receiving information about job openings within the Orogel system, and you indicated "Jobs" among the areas of interest, your personal data may be communicated to the companies belonging to the system (Orogel Spa Consortile, Orogel Soc. Coop. agricola, Orogel Fresco Soc. Coop. agricola, Arpor Soc. Coop. Agricola, Apora Soc. Coop. Agricola), so that you might be contacted for any available job offer.


Your personal data will never be disclosed and disseminated to anyone else.

Data controller

The Data Controller, pursuant to the law, is Orogel Società Cooperativa Agricola, Registered Office: Via Dismano, 2830 - 47522 Cesena (FC) - Italy | Tel. +39 0547 3771 - Fax +39 0547 377016, email:

The data protection officer

for the companies Orogel Spa Consortile and Orogel Soc. Coop. Agricola is: Studio Paci & C. srl – via Edelweiss Rodriguez Senior, 13 tel +39 0541 1795431 – contact person: Luca Di Leo, email:

Data processors - recipients

The data processor who has developed the CMS (Content Management System) is Websolute spa, while the data processor in charge of integrating and implementing marketing-related services is Linxs srl, which is also in charge of the technical and hosting part.

Data Subject’s rights: EU Reg. 2016/679: Articles 15, 16, 17, 18, 19, 20, 21, 22

1. The data subject shall have the right to obtain confirmation as to whether or not personal data concerning him or her are being processed, even if not yet recorded, and to their communication in intelligible format.

2. The data subject is entitled to obtain an indication regarding:

a. the source of personal data;

b. processing purposes and procedures;

c. the logic involved in the case of processing by electronic means;

d. identifiers of the data controller, processors and designated representatives pursuant to article 5 paragraph 2;

e. the entities or groups of entities to which any of the personal data in question may be disclosed or which may be made aware of them as designated representative within the territory of the State, as processors or officers.

3. The data subject is entitled to apply for:

a. updating, rectification or – if applicable – integration of the data;

b. erasure, transformation in anonymous form or blocking of data processed in violation of the law, including those for which storage is not necessary in relation to the purposes for which they have been collected or subsequently processed;

c. documentation that the operations referred to under a) and b) have been notified, also as regards their content, to those to whom these data have been communicated or divulged, except for the case where this is impossible or involves the use of means which are manifestly disproportionate compared to the right being safeguarded;

d. data portability.

4. The data subject has the right to object, totally or in part:

a. for legitimate reasons to the processing of personal data concerning him or her, even if they are relevant for the purpose of collection;

b. to the processing of personal data concerning him or her in order to send advertising or direct sales materials or for market research or commercial communication purposes.

The data subject has the right to lodge a complaint with the authority in charge.

Please be advised that you may withdraw your consent also later, by exercising the rights pursuant to articles from 15 to 22 of GDPR, by both writing to and unsubscribing from the newsletters in each e-mail received in the relevant space at the end of the message.

Please also be advised that you have the right to lodge a complaint with the Supervisory Authority following the required procedures. For any further information, and in order to claim the rights assigned to you by the European Regulation, you may write to the data controller.

Form for the acquisition of consent from the data subject

The undersigned data subject, having reviewed the information provided by the data controller pursuant to article 13 of EU Reg. 2016/679, (Rev.1/2018)

By pressing SEND you confirm that you have read this statement regarding the processing of personal data listed in the form for the purposes described; the latter are essential in order to answer requests and to allow the Controller for appropriate management and consistent processing of the said data.

Consent to further processing, not essential for rendering the services required

  • Subscription to the newsletter for updates about products and business initiatives of the Orogel system by e-mail, text message, telephone, post, also with automated systems: your express and free consent will be recorded if you tick the box “I wish to subscribe to the newsletter”.
  • Analysis of your requests, requirements, geographical origin through profiling, comparison and aggregation of your data, with a view to sending you information and promotional materials which may be of interest to you. Your express and free consent will be recorded if you tick the box “I wish to receive information based on my interests”.

You may withdraw your consent at any time by using the link in the mail which you have received, or exercise your rights in accordance with articles 15-22 of GDPR mentioned above, by writing to